we are specialised in the following services

RESPITE CARE

Participants are provided continuous support, in their own home or away, while carers take a break from the caring role.

RESPITE HOLIDAYS

RESPITE CARE

Participants can travel locally, interstate or abroad with support.

RESPITE COMMUNITY

RESPITE CARE

RESPITE COMMUNITY

Participants participate in day programs at a day centre, neighbourhood house or community health centre.

OUR SERVICES

Respite care (also known as ‘short-term care’) is a form of support for participants and their carers.

Respite gives carers the opportunity to take a break from the caring role while participants continue to receive the support they need.

Respite care can be arranged for a few hours, a few days or even for longer periods.

Respite care can be organised recreation, social or leisure activities, locally, intestate or overseas.

Depending on participants' circumstances, they may be eligible to access our services using government funding or with a National Disability Insurance Scheme (NDIS) Plan.

Alternatively, participants can purchase our services with own funding.

Whatever situation participants are in, we will work together, to ensure the services and supports chosen are tailored to participants' individual needs.

We will ensure goals are achieved, allowing participants to enjoy improved health, wellbeing and quality of life.

How to Get started with respite care

1. Getting in touch

3. Organising the respite care

2. Meeting the coordinator

We are contactable 24 hours a day, 7 days a week, 365 days a year.

If you have a good idea of what kind of care you want, or if you are not sure where to start, chatting with our friendly team is the first step towards respite care.

2. Meeting the coordinator

3. Organising the respite care

2. Meeting the coordinator

The next step is to book a consultation with our coordinator.

We want to get to know you beyond your care needs and fully understand your requirements.

The coordinator takes the time to find out as much as possible about you, your interests and lifestyle, enabling us to match you to the most compatible care staff.

3. Organising the respite care

The next step is to organise the respite care.

We create a tailored care plan and select the most compatible care staff to deliver on your wishes for the duration of the care.

We work with you and your carer (s).

4. Going away

5. Arriving home

3. Organising the respite care

A few days before the respite care takes place, our coordinator will contact you, to discuss the plan in details.

We want you to feel comfortable before participating in the respite care plan.

5. Arriving home

Upon your return from the respite care activity, our coordinator will call you, to follow up on how you experienced our services.

All feedback is welcome!

POLICIES

WORK, HEALTH AND SAFETY

We are committed to achieving and maintaining the highest practicable standards of WHS for paticipants and staff.

CONFLICT OF INTEREST

We are commitment to proactively acting in the best interest of participants manage perceived and actual conflicts of interest.

COMPLAINT MANAGEMENT

We are committed to address, resolve and document any complaints received in a quickly and fairly manner.

INCIDENT MANAGEMENT

We are committed to prevent, report and manage any incidents occurring, and we shall respond appropriately and will take steps to prevent such incidents from occurring again.

DEBT MANAGEMENT

We are committed to sustainable financial practises and implementing financial processes that support participants.

COPY OF POLICIES

Participants are welcome to request a copy of above-mentioned policies by sending an email to: admin@respiteaustralia.com